Our Promise and Warranty 

 

When you hire Ross Yantzi’s Pavestone Plus Ltd. to do your landscaping project your mind will be at ease because you know you are in good hands. We have been building beautiful patios, walkways, driveways and retaining walls in the Midwestern Ontario area since 1986. Our experience and training gives us the confidence to guarantee what we can do for you.

 

 

Our Promise 

We will make sure you know which colours and styles you are going to receive by showing you actual samples of the material.
We will arrive to do the work the day the work is scheduled and we will do what we promised. If we are delayed, we will contact you to set up a new start date. We will not move to another job until we have completed your project.
We will have the staff and equipment necessary to complete your job in a timely and competent manner. Our staff will conduct themselves in a professional, courteous and friendly manner. We will be considerate of your home or business and your privacy. When we for the night we will leave the work area tidy and all the tools and equipment will be put away and secured.
Before we arrive to do your project, we will contact the underground services for locates. During, we will use construction safety procedures and wear protective equipment as required while working on your project. Our workers are fully covered by the Worker’s Safety Insurance Board and our company also carries a liability policy of $5,000,000 covering bodily injury and property damage.
We will not ask for payment until you have had a chance to examine the work and are completely satisfied. You will be satisfied because we will correct any aspect of our work that does not meet your expectations.

 

 

Our Warranty 

All the work is to be completed in a workmanlike manner as per the Interlocking Concrete Pavement Institute paver installation guidelines and the National Concrete Masonry Association retaining wall installation practices. Most products we install carry a manufacturer’s lifetime guarantee on the structural integrity for the original purchaser of the product for residential applications. Some of the products carry a transferable warranty.

 

Our installation and workmanship will carry a 5 year transferable warranty from the date of completion for any irregular settlement of the pavers or retaining walls caused by settlement of the material installed by Ross Yantzi’s Pavestone Plus Ltd.

 

Our warranty will include any materials and labour required to repair the effected areas.

 

Our goal is to repair any warranty work within 14 days from when we are notified. All products shall remain the property of the vendor until paid in full.
Thank-you for considering us to do your landscaping project.

 

- Reid and Chrissy, Rose and Ross Yantzi